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SmartFax Q&A Forum
Last answer by Knoji 52 months ago +0 votes:
Sasha Brown provided an answer to this question in this review of SmartFax:Smartfax.com is an online fax transmission and retrieval system provider. They use telephony technology to provide domestic and international fax services at affordable prices.  They provide their clients with email-to-fax and fax-to-email merging services, online data storage, and local or toll free fax numbers. They primarily sell to small businesses in need of cost efficient communication tools. more
Asked by Kate Adams in SmartFax1 answers
Last answer by Knoji 52 months ago +0 votes:
Sasha Brown provided an answer to this question in this review of SmartFax:Smartfax.com was founded in 2002 by J2 Global. J2 Global was founded in 1995 as Jfax. The name was changed to J2 Global Communications, Inc. in 2000 and later changed to J2 Global in 2011.   The headquarters for this company is located in Los Angeles, California. J2 Global Communications also owns competing services like Fax.com, Send2Fax, jConnect, eFax, RapidFAX, MyFax and TrustFax. more
Last answer by Knoji 52 months ago +0 votes:
Sasha Brown provided an answer to this question in this review of SmartFax:Most smartfax.com reviews are negative. Rippedoffreport  has very negative report alleging credit card fraud and using the name eFax in their billing. Top Ten Reviews gives the site an over 6.75/10 because of several flaws found in the company's technology. One review was mostly positive. Another review article was positive but did point out a few minor flaws with the company's technology. more
Last answer by Knoji 52 months ago +0 votes:
Sasha Brown provided an answer to this question in this review of SmartFax:The Better Business Bureau gives smartfax.com an A- although the business is not BBB accredited. Only one complaint has been filed with the BBB, and it related to problems with the service. Information Week 500 ranks J2 Global, Inc., founder of smartfax.com as one of the top technology innovators in corporate America. more
Last answer by Knoji 52 months ago +0 votes:
Sasha Brown provided an answer to this question in this review of SmartFax:Smartfax.com ranks below average in comparison to the top 3 online faxing services (Ring Central Fax, Extreme Fax, and Nextiva).  Google Page Rank gives the site a 4/10 rating. According to Alexa.com,  there are 89 links to this site from other web pages. Compete reports that out of the top 5 online faxing services, smartfax.com ranks number 4. more
Last answer by Knoji 52 months ago +0 votes:
Sasha Brown provided an answer to this question in this review of SmartFax:Smartfax.com has a social media presence.  They do not have a blog or RSS feed link.  However, they do have a Facebook page with  582 likes that is rarely updated and is written in Italian language. They have a Google+ page with   46 likes and 17 followers.  It is rarely updated and was mostly updated in the summer time.  Their Twitter page has 18 followers and 69 tweets and is also written in Italian. more
Last answer by Knoji 52 months ago +0 votes:
Sasha Brown provided an answer to this question in this review of SmartFax:Smartfax.com uses a secure (https://) connection for taking payment information. Google Safe Browsing gives the site an overall positive rating with no infectious or malicious items present. Webstats gives the site an overall 80% safety rating based on data compiled from Google Safe Browsing,  AVG Antivirus WOT Raiting, Site Advisor, and Child Safety. more
Asked by Max Parker in SmartFax1 answers
Last answer by Knoji 52 months ago +0 votes:
Sasha Brown provided an answer to this question in this review of SmartFax:Smartfax.com has a $6.95 monthly plan. This plan includes an assigned local fax number, 250 inbound or outbound pages, and international faxing.  Pages in excess of 250 are priced at $0.08 per page, and the online fax storage option is only free for the first 30 days of the account.  There is a no-risk 30 day trial that allows the customer to cancel at any time during the first 30 days without penalty. more
Last answer by Knoji 52 months ago +0 votes:
Sasha Brown provided an answer to this question in this review of SmartFax:Shipping is not applicable for this site. more
Last answer by Knoji 52 months ago +0 votes:
Sasha Brown provided an answer to this question in this review of SmartFax:Currently, the company only accepts credit card payments.  Customers are asked their card information during the trial period to ensure they have a valid card to use for their service purchase.  The first month's bill payment is automatically deducted from the customer's account if they fail to cancel the trial period before the 30 days expire. more
Last answer by Knoji 52 months ago +0 votes:
Sasha Brown provided an answer to this question in this review of SmartFax:Because their product is electronic, there is no possibility for a return or exchange of merchandise.  Monthly and other recurring fees are nonrefundable, and customer agrees to abide by these terms when they request the trial service.  Also, the company claims to  sell service “as is” and waives any responsibility for problems with the service function. more
Last answer by Knoji 52 months ago +0 votes:
You can find the answer to this question in this review of SmartFax written by Sasha Brown - an excerpt is posted below:Smartfax.com is an online fax transmission and retrieval system provider. They use telephony technology to provide domestic and international fax services at affordable prices.  They provide their clients with email-to-fax and fax-to-email merging services, online data storage, and local or toll free fax numbers. They primarily sell to small businesses in need of cost efficient communication tools. more
SmartFax Overview

Smartfax.com is an online fax transmission and retrieval system provider. They use telephony technology to provide domestic and international fax services at affordable prices.  They provide their clients with email-to-fax and fax-to-email merging services, online data storage, and local or toll free fax numbers. They primarily sell to small businesses in need of cost efficient communication tools. more

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